My name is Ross Chapman. I work with companies to improve the user experience of their digital products and services.
Collaborating with in-house teams, I work with stakeholders to discover, rapidly prototype, design with data and test with real users to make a better digital product and a more successful, user-centered business.
Working with companies that I've always wanted to work with.
Developing the user experience of the Wiggle website across all customer contact points, proposing solutions that promote user needs and take into account business goals, including conversion and optimisation.See the Case Study
I was tasked with designing a new Intranet called myHult. The existing portal was mired by slowness, didn’t have a clear hierarchy of information and student feedback indicated that this had to change.See the Case Study
Hult are an international business school. I worked with multiple stakeholders to deliver several time-sensitive projects to faculty, staff and students.See the Case Study
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